Recommended Process for the Airline Informatics System Development

This paper presents the process of travelling by air from different points of view. First of all, it is very important to clear up the basic procedure. We can understand it quite simply from the passenger point of view. After this we have to analyze the process from the airline point of view in order to understand the real function of the information systems operating at different airlines. We have to know that passengers cannot be serviced by the airline at an appropriate level having no effective informatics systems available. This fact is more and more recognised by airlines. A well-prepared system development process can help them to find the best solution. The method described in this article provides a solution to this.